Guest Experience Agent

Welcome to a sky-high adventure in the beautiful Columbia Valley, British Columbia. The Golden Skybridge Adventure Park is located amidst six stunning National Parks and is an incredible place to live and work. From canyon-spanning zipline rides to moments of awe atop Canada's highest suspension bridge, wonder awaits at Golden Skybridge!

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

ROLE & RESPONSIBILITIES

• Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our sister attractions and the Canadian Rockies
• Using a computerized ticketing systems to issue and process guest ticket
• Handles cash and credit transactions
• Validates tickets prior to boarding
• Performs crowd management
• Solicits guest feedback

REQUIRED SKILLS & QUALIFICATIONS

• A high level of customer service is paramount, along with attaining a high level of knowledge of the Golden Skybridge, the attraction and surroundings, and the unique features and habitat of the area
• A high level of customer service and experience in guest services, or similar
• Attention to detail and good communication and listening skills with local and international guests and staff
• Second language skills highly advantageous
• Solid knowledge of the products and services available in Golden and its surroundings
• Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast-paced and busy conditions
• Work in a fast-paced environment and overcome guest objections
• Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting and working outdoors
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

The starting wage for this role is $18.50/hour