Sales Coordinator

You will be responsible for the coordination and administration of the sales functions within the Sales & Marketing Team. Reporting to the Sales Specialist, you will provide key support through administering sales contracts and providing general administrative support to the Sales Specialist and Sales & Marketing Team. You will ensure that wholesale, group and wedding contracts are executed within established service standards and guest expectations, and coordinate with other internal & external stakeholders as required.

You will:

• Drive visitation and revenue through wedding channel, direct group, regional operators and partner programs
• Provide effective and efficient administration and coordination of all Sales & Events functions through contract administration, group, regional tour operators and wedding event execution, liaison with internal operational partners (Food & Beverage, Guest Services, Mountain Operations, Maintenance, Winter Sports School & Rental Retail), and follow up with clients, ensuring that events and contracts are delivered to guest expectations
• Provide administrative and general support to the Sales Specialist and Sales & Marketing Team.
• Coordinate sales packages and presentations as needed
• Maintain pricing, packaging & photography grids and sheets to update website, brochures, departments and partners
• Assist the Sales Specialist in following up with customers and clients and participate in outbound communications
• Prepare, track and fulfill all ticket orders in group sales system
• Coordinate & organize upcoming deposits, ticket orders and payments, ensuring all function sheets & calendars are up to date
• Creation of posters, marketing needs and social media content
• Be proficient with the Guest Services systems and products to assist as needed during busier periods
• Attend wedding and trade shows including overnight travel to destinations as required
• Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Perform other duties as assigned

You:

• Have a minimum of 3 years experience in a four-season resort in a sales or marketing capacity
• Possess a post-secondary degree, diploma, or certificate in Business or related field - an asset
• Have previously established corporate or group contacts within resort industry - an asset
• Have experience working in wedding/event planning or wedding/event execution – an asset
• Have advanced skills in Microsoft Windows and database or Customer Relationship Marketing (CRM) programs
• Have excellent knowledge of the tour group, accommodation, and special event market – an asset
• Have a proven track record of establishing contacts, building relationships and effectively utilizing network to drive revenue in target segments
• Must be able to work flexible hours
• Are detail oriented, have excellent communication skills and teamwork skills
• Are comfortable in a standard office environment with standing, light lifting, and computer work
• May be exposed to severe weather conditions on resort (snow, cold, wind)
• Must be willing to travel up to 10%, including weekend and overnight travel

Compensation and Benefits:

• Competitive salary: $43,056.00 - 47,840.00/year, dependent on experience
• Participation in our comprehensive Group Benefits Program
• Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets 
• Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.  
• Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program 
• Join a fun and passionate team to share RCR mountain adventures with!