Food & Beverage Manager, Golden Skybridge

In this role you will support and lead the Golden Skybridge Food & Beverage team! 

This is a seasonal position that begins immediately and runs until October 31, 2024. 

What will you do in this job?

• Oversee all day-to-day operations and logistical organization while increasing sales and profitability
• Consistently delivering exceptional guest service standards
• Continue to drive guest and employee experiences
• Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing exceptional service
• Anticipate key issues and informational needs and discuss ongoing performance and functions that will enhance the performance of Food and Beverage Golden Skybridge (concession stand, food truck, ice cream kiosk)
• Assist in monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
• Participate in the budgeting process – manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and minimize expense
• Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy, speed, improved business practices and attract and retain superior talent
• Make employees and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
• Ability to manage all F&B and day to day operations within budgeted guidelines and to the highest standards
• Establish strong partner-like relationship with F&B Shared Services while gaining knowledge of the company’s business, strategy, plans and performance of the Pursuit Collection Food and Beverage operations
• Interact with guests to obtain feedback on product quality and service level: review feedback from guests through social media and Guest Satisfaction Surveys and drive goals to increase scores
• Recruitment, training, development, staff meetings, scheduling, and payroll submissions of all hourly employees
• Assist with planning and execution of functions
• Ordering, inventory, and stock taking along with ability for coding and remittance of all invoices through the inventory management system / Centerviews
• Oversee the inventory management system daily maintenance
• “Promise to Place” ensure sustainability and respect within the community
• Maintain core standards as developed by F&B Shared Services

• Adhere to People and Culture standard operating procedures

   

What skills and experience do you need for this job?

• 3 years’ experience in the hospitality and travel industries
• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software and POS)
• Up to date with food and beverage trends and best practices
• Thrives in a fast paced and high energy work environment
• Experience with best-in-class operating systems, training, staff development and the operational management of large and complex operations
• Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff
• Able to create “fellowship” through modelling our core values and best practices
• Capable of inspiring teams to drive speed and performance within the organization
• Experience with financial management and creating strong employee and guest satisfaction
• Strong experience across a broad range of food and beverage activities, meetings/events and functions